The Scrub Coach™
Terms & Conditions
Welcome to The Scrub Coach™. These Terms & Conditions govern your access to and use of our website, educational resources, tutoring services, courses, study materials, and related services. By accessing or using The Scrub Coach™, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
Agreement
These Terms constitute an agreement between you and The Scrub Coach™, a business operated by Dojo Innovations, LLC.
The Scrub Coach™ may update, modify, or replace these Terms from time to time. Your continued use of the website or services after updated Terms are posted constitutes acceptance of the revised Terms, subject to applicable law.
Privacy
Your use of The Scrub Coach™ is also subject to our Privacy Policy and Cookie Policy. These policies describe how we collect, use, disclose, and protect information and how cookies and similar technologies may be used.
Electronic Communications
By visiting The Scrub Coach™, submitting a form, creating an account, purchasing a service, or communicating with us electronically, you consent to receive electronic communications related to your requests, account, transactions, appointments, services, and other matters concerning your relationship with us.
Electronic communications, including emails and notices provided through the website, may satisfy legal requirements that such communications be provided in writing where permitted by law.
Accounts
Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization. We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
Educational Services
The Scrub Coach™ provides educational resources, tutoring, study materials, exam preparation resources, courses, assessments, and related educational services.
- Educational Purpose. Our services are intended to support learning and preparation. They are not a substitute for formal academic instruction, clinical training, institutional policies, professional judgment, or official certification requirements.
- No Certification Guarantee. We do not guarantee that use of our services will result in passing a certification examination, achieving a particular score, completing a program, obtaining employment, or achieving another specific outcome.
- Individual Results. Results vary based on prior knowledge, preparation, study habits, attendance, experience, educational background, testing conditions, and other factors outside our control.
- Official Requirements. Students remain responsible for verifying eligibility requirements, examination policies, testing procedures, deadlines, and other official requirements with the applicable school, certification organization, testing provider, employer, or regulatory authority.
- Content Updates. Educational content may be modified, corrected, expanded, or removed as educational standards, examination requirements, and available information change.
Tutoring & Appointments
When you book tutoring or another scheduled service, you agree to provide accurate information and attend at the scheduled time.
- Appointments are subject to availability and may require advance payment.
- Cancellation, rescheduling, and refund terms may vary by the applicable service or booking.
- We may require reasonable notice for cancellations or rescheduling.
- Repeated missed appointments or abuse of scheduling systems may result in restrictions on future bookings.
- If a service-specific cancellation or refund policy applies, that policy will control to the extent it conflicts with these general Terms.
Payments
If payment is required for a service, you agree to provide accurate billing and payment information and authorize the applicable payment processor to process charges associated with your purchase.
Prices, packages, subscriptions, and available services may change from time to time. Any applicable taxes, processing fees, or additional charges will be disclosed where required.
We may suspend or cancel access to paid services when payment is declined, reversed, disputed improperly, or otherwise not received.
Intellectual Property
Unless otherwise stated, the website and its content—including original text, graphics, logos, branding, videos, course materials, assessments, study resources, software, and other materials—are owned by or licensed to The Scrub Coach™ and are protected by applicable intellectual property laws.
You may access and use materials provided to you for your personal, non-commercial educational purposes, subject to these Terms and any additional license terms that apply.
You may not reproduce, redistribute, resell, publicly post, upload, sublicense, commercially exploit, or otherwise distribute proprietary The Scrub Coach™ materials without prior written permission, except where permitted by applicable law.
User Content
If you voluntarily submit reviews, testimonials, comments, questions, feedback, or other content to The Scrub Coach™, you represent that you have the right to provide that content and that it does not knowingly violate the rights of another person or entity.
You retain ownership of content you submit. By submitting content, you grant The Scrub Coach™ a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content as reasonably necessary to operate, improve, or promote our services, subject to applicable privacy laws and any separate agreement between you and us.
We will not knowingly publish private or sensitive information submitted by you for a purpose unrelated to the service for which it was provided.
Third-Party Services
The Scrub Coach™ may use third-party platforms for payment processing, scheduling, authentication, hosting, email, analytics, video, communications, or other functionality.
Third-party services are governed by their own terms and privacy policies. We are not responsible for the availability, security, pricing, functionality, or policies of third-party services to the extent permitted by law.
Third-Party Links
Our website may contain links to third-party websites, resources, or services. These links are provided for convenience or informational purposes.
The Scrub Coach™ does not control third-party websites and is not responsible for their content, policies, security, availability, or practices. Visiting third-party websites is at your own risk.
Prohibited Uses
You agree not to use The Scrub Coach™ website or services to:
- Violate applicable laws or regulations.
- Infringe the intellectual property rights of another person.
- Attempt to gain unauthorized access to accounts or systems.
- Interfere with the security or operation of the website.
- Scrape, copy, reproduce, or redistribute proprietary content without permission.
- Resell or commercially exploit services or educational materials without authorization.
- Submit fraudulent, misleading, or intentionally inaccurate information.
- Upload malicious code, viruses, or other harmful material.
- Use the website in a manner that could damage, disable, overburden, or impair our services.
Children
The Scrub Coach™ does not knowingly collect personal information from children under 13 without appropriate authorization. If you are under 18, you should use our services with the involvement or permission of a parent or legal guardian where required.
International Users
The Scrub Coach™ is operated from the United States. If you access our website or services from outside the United States, you are responsible for complying with applicable local laws and requirements.
Information may be processed in the United States and other jurisdictions as described in our Privacy Policy.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, The Scrub Coach™ provides its website and services on an “as is” and “as available” basis.
We do not warrant that the website or services will always be available, uninterrupted, error-free, secure, or completely accurate, or that educational materials will satisfy every user's particular requirements.
We make no guarantee regarding examination results, certification, employment, income, academic performance, or other particular outcomes.
Limitation of Liability
To the fullest extent permitted by law, The Scrub Coach™, Dojo Innovations, LLC, and their respective owners, officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website or services.
To the extent permitted by law, our total liability arising from or relating to a particular service will not exceed the amount you paid to The Scrub Coach™ for that service during the period giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless The Scrub Coach™, Dojo Innovations, LLC, and their respective owners, officers, employees, contractors, agents, and service providers from claims, damages, liabilities, losses, and expenses arising from your unlawful use of the website or services, your violation of these Terms, your infringement of another party's rights, or your violation of applicable law.
Dispute Resolution
If a dispute arises between you and The Scrub Coach™, the parties agree to first attempt in good faith to resolve the dispute informally by contacting one another and providing a reasonable opportunity to address the issue.
Nothing in these Terms prevents either party from seeking emergency or equitable relief when such relief is available under applicable law.
Any arbitration or alternative dispute resolution provision that applies to a particular transaction or service will be governed by the applicable agreement and applicable law.
Governing Law
Unless otherwise required by applicable law, these Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.
Any court proceeding that is permitted under these Terms will be brought in a court of competent jurisdiction in California, subject to applicable law.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with any policies, service-specific terms, purchase terms, or other agreements expressly incorporated by reference, constitute the agreement governing your use of The Scrub Coach™ website and services.
Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date when appropriate.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Contact Information
- The Scrub Coach™
- A business operated by Dojo Innovations, LLC
- 1001 S Olive St, Los Angeles, CA 90015
- sky@thescrubcoach.com
Effective as of August 15, 2026